'HARVARD BUSINESS REVIEW' ON CUSTOMER RELATIONSHIP MANAGEMENT - 'Harvard Business Review' -
1578516994
A collection of eight articles reprinted from the Harvard Business Review . The contributors offer strategies for building customer loyalty and relationships through partnerships, branding, and exceptional customer service. Some of the topics are getting inside the lives of customers, the applicatio
1578516994
 PC World |
 As Seen On Screen |
Argos |
 Boden |
Additions Direct |
Thorntons |
 Dell |
John Lewis |
Kays |
LX Direct |
 Currys |
Mothercare |
Comet |
Cotton Traders |
 Figleaves |
Marks & Spencer |
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